‘They’re really in need’, NOLA residents search for utility help as Entergi’s moratorium ends
new Orleans (WGNO) – Entergy’s summer moratorium, preventing New Orleans residents from power outages, is ending and some are concerned that aid has run out.
“I just hope they can find another source that can really help them because for some people they can’t. There’s child care, there’s housing that they have to pay for So, for a lot of people in this city—they are in need, they are really in need,” said a NOLA resident.
Entergy has announced that, starting Tuesday, November 1, the company will resume cutting electricity to some residents who haven’t paid their bills.
Not only that, but a community group that typically provides bill payment assistance to low-income residents is currently out of funding.
“Total Community Action” tells WGNO that eight hundred residents who have already applied for help will get it—but no ore applications will be taken until more federal funds become available.
However, there is hope for renters through the city. Office of the Community Development Utility Assistance Program.
“This isn’t for homeowners, it’s for renters,” said Tyra Johnson Brown with the Office of Community Development.
She says tenants will have to provide an ID and a utility bill that is due at least a month in advance.
Also, Entergy is encouraging customers who need help to sign up for a four-month deferred payment arrangement.
At a meeting of the New Orleans City Council’s utility committee, councilman J.P. Morrell said customers who want that option should sign up early.
“It’s very important that they do this before the 1st,” said Morell, “because I expect that’s the first time you’re going to see a cattle call of people.. Virtually and personally, all the different arrangements. Trying to do it. Same day.”
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