What’s up dock? Some Pixel 7 series users are having issues with the Pixel Stand

What’s up dock? Some Pixel 7 series users are having issues with the Pixel Stand

What could be more annoying than buying a new phone and finding out that the main accessory you bought doesn’t work with it? Maybe banging your head on the open freezer door for the umpteenth time qualifies, but we digress. A group of Pixel 7 series owners who already owned the first or second generation Pixel Stand, or purchased the Pixel Stand 2 alongside the Pixel 7 or Pixel 7 Pro, seem to be experiencing issues with the dock working.

A Reddit a user with the handle “UKMario” who owns a Pixel 7 Pro wrote all about the problem he’s having. He says: “When I put my phone on it, it starts the setup process, but when it gets to the part where I can select my home controls, the app crashes and goes back to the home screen. Occasionally I get a prompt to set up the stand, I go through the setup process , only to be asked again about 10 minutes later. On top of that, the phone won’t charge.”
He notes that his Pixel 6 Pro works perfectly with his Pixel Stand 2 so he knows the accessory is in perfect working order. He even resorted to factory resetting his Pixel 7 Pro and wiping the data on the Pixel Stand app, but to no avail.

Others complained that the screen on their Pixel 7 device went black while in the dock, and one noted that he couldn’t unlock the phone when he took it off the dock. This happened to more than one Redditor, and both pointed out that the under-display fingerprint sensor was not accessible on their phones after they were removed from the dock.

Google will probably have to fix this problem with a software update. The November update is due on November 7th (the first Monday of the month), and the quarterly Pixel Feature Drop is due on December 5th. One of these two updates may contain a fix.

The second-generation Pixel Stand is priced at $79 and will wirelessly charge your Pixel 6 or Pixel 7 phones at 23W. It will also charge Qi-compatible devices at 15W, including the Pixel 3, Pixel 4, and Pixel 5. The Pixel Stand 2 will also call a special user interface on compatible Pixel models that will allow you to control your smart home devices through a hub-like interface.

If you’re having issues with the Pixel 7 line and the Pixel Stand (either 1 or 2 as there have been complaints about both generations of devices), you may have to sit tight until Google issues a fix.

#Whats #dock #Pixel #series #users #issues #Pixel #Stand

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