Sunwing has canceled all flights out of Regina and Saskatoon until February 3rd
Sunwing has canceled all flights out of Saskatchewan’s two major cities until February 3, effective immediately.
In a news release issued Thursday, the airline apologized for not providing it.
“Sunwing originally planned to supplement the seasonal demand for travel from Saskatoon and Regina with the help of temporary foreign pilots for the winter months,” the statement said.
“When the foreign pilot deployment was not agreed upon, we brought in subservices to maintain our operations, but the terms and schedules have been too significant for our subservient aircraft partners.”
The airline said it is still working to repatriate passengers stranded by canceled return flights. Sunwing did not provide details in its statement about how it plans to do this, but later said in an email that it will “repatriate most, but not all, Saskatchewan customers by January 2, 2023.”
Passengers affected by the announcement will receive a full refund of their original form of payment, according to the airline. Returns must be processed within 30 days and no action is required from the customer.
“Sunwing has been a long-term partner of the Regina Airport and has been providing solar services for many years,” James Bogusz, president and CEO of the Regina Airport Authority, said Thursday.
“It’s not unusual for an airline to have to suspend services to deal with fundamentally operational issues.”
Bogusz said an airline travel advisory would be on the airport’s website as soon as possible. In the longer term, Bogusz said he hopes to return the Sunwing to Regina International Airport at full capacity.
In Saskatoon, an airport spokeswoman said in a statement, “only repatriation flights will be operating to return stranded passengers to Saskatoon.”
“The airport has not received any further information regarding the details of this decision beyond what Sunwing has publicly stated.”
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