Technology

Microsoft will provide Surface Pro 9 parts for repairs in 2023

Microsoft will provide Surface Pro 9 parts for repairs in 2023

Microsoft will start offering Surface Pro 9 parts for repairs in 2023, the the company told DIY site iFixit on Thursday. Microsoft confirmed the statement in an email to CNET.

The Surface maker said it recognizes the importance of device repairability and decided to integrate that philosophy into the design of the Surface Pro 9. Replaceable components will include the screen, battery, motherboard, thermal module with fan, SSD, SSD door, stand, Port Surface Connect, speakers, Wi-Fi deck with microphones, front camera, rear camera, power and volume buttons and back cover.

Repair guides will be available for download later this year, according to iFixit. Microsoft is also working with a “major US retailer” to build an authorized repair network in early 2023. Replacement parts for independent repair shops and consumers should be in place in the first half of 2023.

iFixit’s review of the Surface Pro 9 called it the most repairable Surface yet. Past models were difficult to repair, with the Surface Pro 7 receiving a repair score of one out of 10. iFixit gave the Surface Pro 9 a seven out of 10, a big improvement.

iFixit said it consulted directly with Microsoft’s hardware team, providing advice on what’s best to make a repairable device. A major sticking point has been the attached batteries, which makes replacing batteries incredibly difficult. With the Surface Pro 9, the battery snaps into place, meaning it can be replaced more easily.

The Surface Pro 9 follows a trend in technology fueled by the right-to-repair movement. Earlier this year, New York passed the Digital Fair Repair Act require companies that sell technology products in the state to provide documentation, components and software to consumers and independent repair shops. Tech influencers and lawmakers have long called for big tech companies to make products more repairable to loosen their grip on devices and repairs.

In 2021, President Joe Biden asked the Federal Trade Commission make it harder for companies to limit how people can repair their devices. The FTC sent a proposal last month asking companies produce repair documentation for some household appliances. A iPhone 14 teardown Earlier this year it showed that Apple made changes to the phone’s design to allow repair shops to service the device more easily. Not only that, Apple now offers do-it-yourself repair kits for some of its products.

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